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Frequently Asked Questions Frequently Asked Questions

  1. What is an Ebook?
  2. Do I need any special software to read an Ebook?
  3. Will I get an instant download of my purchase?
  4. Which methods of payment do you accept?
  5. "I cannot download my purchase! What shall I do?"

  1. What is an Ebook?
    The term Ebook stands for electronic book. It is basically a book in digital form that can be read on your PC. They come in many formats including PDF, exe and Word.

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  2. Do I need any special software to read an Ebook?
    Most Ebooks can be read using the default software of your computer. For Ebooks in PDF format, you will need Acrobat Reader which can be obtained from www.adobe.com. Ebooks in Word format will require Microsoft Word. Many Ebooks come in exe format which can be read on any PC. You will also need extracting software such as Winzip ( www.winzip.com ) to unpack your purchase from the ZIP folder that it will arrive in.

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  3. Will I get an instant download of my purchase?
    Yes. After you have made your payment, you are then redirected to a page where you can download your purchase straight away. Additionally, you will receive an email from Lakeview Ebooks titled "Your Digital Delivery" sent to your PayPal email address. This email will have all the information needed to download the item.

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  4. Which methods of payment do you accept?
    Currently we accept credit card and debit card payments by PayPal.

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  5. "I cannot download my purchase! What shall I do?"
    If you have any difficulties during the download process, simply contact us and we will help you. You will generally receive an answer within 24 hours or sooner.

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